• Our Approach
• Synapse360 Lab
• Data Assessments
• Workshops

Technology

Synapse360 partner with EMC, Vmware & Cisco to provide what we regard to be a comprehensive product portfolio. Aligning to these technologies allows Synapse360 to specialise in the leading technology rather than to generalise in a wider set of solutions. This specialisation ensures when you work with Synaspe360 on Virtualisation, Storage or Backup Solutions you get exactly what you need, Certified Product Specialists.

Our Product specialists offer the ability to discuss, design, demonstrate, implement & support:

• Desktop & Server Virtualisation solutions from Vmware
• SMB to Enterprise Storage Products from EMC
• Backup, Archiving & Compliance from EMC
• Networking & Server Solutions from Cisco
• Implementation & migration services from Synapse360

Providing an end- end solution is key to our success, the ability to ensure that the technical resource you initially engaged with at a pre-sales level is the same resource who implements. This is a key example of how 10 years of experience has moulded how we approach business.

Going beyond deployment our service desk services offers the peace of mind that engaging with Synapse360 is a long term partnership.

Synapse360 have a proven approach methodology for the undertaking of Virtualisation, Storage or Backup solutions. The process involves six steps that ensure the correct level of consideration is taken for every stage in the implementation process.

Approach

ASSESS - PLAN & DESIGN - BUILD - MIGRATE - MANAGE - SUPPORT

1. The Assess stage involves the undertaking of the data assessments. Once this information is gathered it is used to form a high level design that incorporates all of the information obtained whilst meeting business and technical goals and objectives of the project which is presented as part of the formal proposal.
2. The Plan & Design stage is paramount in ensuring that the project is scheduled and designed with the input of all key stakeholders who are expected to participate in design workshop sessions. Design workshop sessions are not only used to not only discuss the technical aspects of the solution but to also consider other elements such as risks, constraints, timeframes and company policies also associated with the implementation and migration.
3. The Build stage follows the design blueprints and schedule that was formed as part of the previous stage and implements the platform for the solution. Due to the careful planning and consideration in the previous stages including the input from key stakeholders the build stage is a considered, well planned and expected process.
4. The migration stages occur only when the build stage is completed and acceptance tests have been approved. The migration strategy and schedule agreed during the Design and Planning stages is executed.
5. The manage stage ensures that operational handover is performed and that infrastructure and support teams are enabled with the correct knowledge and documentation to operate the environment moving forwards.
6. Synapse360 provide long term support, within any solution delivery the 3 parties (Synapse360, the customer & manufacturer) collectively hold 100% of the knowledge and understanding required to holistically support the solution. We offer a range of support services ensuring you get the support you need.